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Secure-eBook Documentation

Paypal TroubleShooting

I get a Message 3005 error from Paypal

The transaction does not work and Paypal shows this message:

We are sorry, we are experiencing temporary difficulties. Please try again later. 
If this error occurred while making a payment, avoid duplicate payments
by checking your Account Overview before resending a payment.

Message 3005

Solution

Paypal returns this message when your Paypal account's EMail has not been verified.

To verify your Paypal Email account, please follow the following steps:

  • Log into your Paypal Account. You should be in the “Overview” tab.

Click on your Email address

  • Click on your Email address, under “Business account overview”, you will be taken to a Web page listing your Paypal Email addresses.
  • Select your Primary Adress.
  • Click on the “Confirm” button.
  • Follow the rest of the Paypal instructions.