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Orders getting aborted.

 
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gjbajaj



Joined: 03 May 2008
Posts: 3
Location: India

PostPosted: Thu Jul 24, 2008 7:00 am    Post subject: Orders getting aborted. Reply with quote

Dear Sir,

My website www.lovebegetswealth.com has been integrated with your website using SDK you provided for the same. My eBook has been packages using your packager program.

It seems that my prospects are attempting to purchase the copy of eBook, but unfortunately due to the reason unknown to me, they couldn't complete the process of payment and eventually aborted the orders.

Could you please check the same and tell me the exact reasons of abortion of orders.

Please help me as I am seriously concerned of my new endeavor in eBook Business.

Hoping to hear from you as soon as possible,

Truly,
G.J. Bajaj.
gjbajaj@gmail.com
www.lovebegetswealth.com
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G.J. Bajaj
www.lovebegetswealth.com
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Marianne
Secure-eBook Team


Joined: 29 Nov 2007
Posts: 62
Location: Canada

PostPosted: Thu Jul 31, 2008 3:32 pm    Post subject: Reply with quote

Aborted orders occurs when a customer fills out the Secure-eBook form and
press the buy now button, but does not complete the payment processor form. The Secure-eBook system sends a message saying an aborted order has occured.

Please reply to this question by writing to support@secure-ebook.com :

Can you provide me with all the transactions you made yourself to test the process, so we can investigate your aborted orders.

Please go into your Secure-eBook account , click on aborted orders and list me all the invoice # you made personally to test the process.

Thank you
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Marianne
Secure-eBook Team
http://www.secure-ebook.com
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carlobee



Joined: 21 Jul 2009
Posts: 70

PostPosted: Thu Oct 15, 2009 4:33 am    Post subject: Reply with quote

how did this go? was this successful?

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